Megaparis FAQ – Find answers to your questions right here

megaparis takes responsible gaming seriously, which is why you have the option to suspend or deactivate your account yourself.

There are two options:

1. Cool-down (temporary break): Log in → Settings → Responsible Gaming → Cool-Down. You can take a break ranging from 24 hours up to 30 days. Your account will be reactivated automatically once the period ends.

2. Self-Exclusion (Long-Term): Settings → Responsible Gaming → Self-Exclusion. Choose a period of 3 months, 6 months, 1 year, or 5 years. During this time, login, betting, and deposits will all be disabled.

To permanently delete your account, contact the support team. Before final deletion, make sure your balance is cleared and all withdrawals have been completed.

Learn More Responsible Gaming Visit the page.

The good news is that megaparis charges no platform fee for withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges — those are governed entirely by their own policies.

Withdrawal limits:

• Minimum withdrawal: ৳500
• Daily maximum: ৳2,00,000
• Weekly maximum: ৳5,00,000
• Processing Time: Typically 15–30 minutes; up to 2 hours during peak times

Key terms & conditions: To make your first withdrawal, you must complete KYC verification (National ID). To withdraw bonus funds, the wagering requirements must be met first – these are specified in the relevant bonus terms.

Withdrawal requests submitted between 12:00 AM and 6:00 AM are processed in the morning.

The app failing to open or running slowly is usually caused by one of two things – an outdated version or a cache issue. Try the steps below one by one:

Step 1 – Update the app:

1. Download Go to the page and download the latest APK (Android) or iOS link.
2. Uninstall the old app, then install the new one.
3. If you're having trouble installing on Android, go to Settings → Security → enable Unknown Sources.

Step 2 – Clear the cache: Settings → Apps → megaparis → Storage → Clear Cache.

Step 3 – Restart Your Device: Restart your phone.

If none of the above works, open the site directly in your mobile browser — it works just like the app. Sending a screenshot to Support will help speed up the resolution.

Cricket is megaparis's most popular section, with thousands of bets placed daily — especially on IPL, BPL, and Bangladesh international matches.

Steps to get started:

1. Log in and select "Sports Events" from the top menu.
2. Go to the Cricket section — you'll find a list of ongoing and upcoming matches.
3. Click on your preferred match — you'll find dozens of options including match winner, toss winner, first wicket, total runs, and more.
4. Click on your preferred bet and it will be added to your bet slip.
5. Enter the amount on your bet slip – the system will automatically calculate your potential winnings.
6. Click "Confirm Bet" and you're done.

Live Betting: You can place bets in real time while a match is in progress – odds change ball by ball. Start with small amounts to get comfortable.

megaparis customer support is active 7 days a week, 24 hours a day — help is available even at 2:00 AM.

Contact channels:

• Live Chat: There's a chat bubble at the bottom right of the site or app. You'll typically get a response within 2–5 minutes — it's the fastest way to reach us.
• Email: support@megaparis.bet – For complex issues or document submissions, send an email. Responses typically arrive within 2–6 hours.
• Telegram: You can send a direct message on megaparis's official Telegram channel.

For a quick resolution: Keep your account ID or registered mobile number handy. Sending a screenshot helps our team understand the issue faster.

megaparis will never call you first to ask for your password or OTP — any such call is a scam.

megaparis's referral program is highly rewarding. Bring a friend to megaparis, and once they start playing actively, you'll earn rewards.

How it works:

1. Log in and go to "Profile → Referral".
2. Find your personal referral code or link.
3. Send that code or link to your friend.
4. The connection is made as soon as your friend uses your code during registration.
5. You'll receive a ৳300 bonus when your referred friend makes their first deposit.
6. You'll also earn a commission at a fixed rate from your friend's monthly betting activity.

No Restrictions: The more friends you refer, the more rewards you earn. You can refer multiple friends from a single account.

Referral bonuses are credited directly to your wallet and can be withdrawn without any wagering requirement. For full terms and conditions, Bonus Visit the page.